Question

Unactivated Status

  • 16 September 2020
  • 1 reply
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Students have logged in and created accounts.  I’m looking at the Administrator -User - Student - section and all of my students have added me to their group.  Some of their “status” shows “unactivated”.  Is there something I need to do to activate them?  Is there a step they missed to activate.  Others show a date when they last visited.  I want to be able to share in our next class meeting.  Thanks.   


1 reply

Hi @ssteichen

This is a bug on our end. The status should show their last date of sign in, but rather it is showing the last date they worked out. Unactivated means thy haven’t done a workout yet.

We are fixing that as we speak, and I expect mid-late next week that fix will be live. 

If kids are signing up with Join Code, they are 100% activated. The only way they should show as “Unactivated” is if a teacher added them to PLT4M with their email, and they have not used that email to set up their account. 

Hope that helps!

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