Question

Downloading Reports

  • 7 January 2022
  • 2 replies
  • 21 views

I downloaded my reports at the end of last semester and received the email that they were ready.  However, when I click on the link to download the reports, I cannot get them to download.  I have tried to download them on several different devices and I still cannot get the file downloaded.  Any advice?

 

Thanks


2 replies

That did it.

 

Thanks!

Hi @kfoster !

 

Are you by chance using Google Chrome? Chrome blocks links from downloading directly from email. So, you can do one of two things:

  1. Right Click the Button and choose the option to Copy the link. Then paste it into a new chrome window and hit ‘enter’
  2. Use a different web browser like Firefox or Safari

Let me know if either of those help!

Best,

Alex

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